Apex Massage Therapy
Apex Massage Therapy
4
De 09:00 a 21:00
Lunes
09:00 - 21:00
Martes
09:00 - 21:00
Miércoles
09:00 - 21:00
Jueves
09:00 - 21:00
Viernes
09:00 - 21:00
Sábado
09:00 - 19:00
Domingo
09:00 - 19:00
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Dirección
Barrio: Downtown
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Restaurantes
981 en un radio de 5 km
Atracciones
249 en un radio de 10 km
Hacer un aporte
4.0
24 opiniones
Excelente
12
Muy bueno
3
Promedio
4
Mala
2
Horrible
3
Peter R
Calgary2.134 aportes
oct de 2019
Pretty easy to find, with street parking (no sure if they have parking in the rear). Had an appointment booked with Rochelle, she is great and knows what she is doing. Apex is quiet and peaceful ; nice and comfortably decorated. I did not know what to expect after reading some of the other Trip Advisor but I had no problems and found the staff friendly and accommodating. I like the massage that I get from Rochelle so i will continue to visit this location.
Escrita el 6 de octubre de 2019
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Thank you very much for your review Peter! We will forward your kind words to Rachelle! Thank you for supporting our local clinic! We are looking forward to seeing you again soon!
Escrita el 9 de octubre de 2019
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
gkp
1 aporte
jun de 2019 • Amigos
I booked an appointment here & the front lady was very unprofessional. We booked an appointment a few days in advance. She cancelled our appointment without confirming, we drove a long way just to get an massage here. When we got there she was sitting at the front desk, & told us that I cancelled it when I clearly didn't & even if I did, it would be common sense to confirm that I supposedly cancelled it. Huge lack of communication. When we got there she was just giving attitude, using unnecessary hand gestures and wouldn't help us at all, she just kept repeating "I don't know what to tell you, & I don't know what to do" she could've at least attempted to help us in any way?
I called her afterwards asking why she cancelled it and she said "you said you might come, we're not going to wait around for someone that MAY or MAY not come" which I understand, but I made sure I confirmed that we would be there before I hung up, and she just cancelled it and didn't even tell us anything? She told us once we got there.She was giving a lot of attitude as well, if she picked up and apologized it would've been fine but she was just giving a lot of attitude, and being unprofessional why be a receptionist if you don't know how to communicate with people? ( I called prior to ask if we could push the appointment later about 15 minutes, because something came up) Her name is Sophie.
Huge lack of communication, very unprofessional, & would not come back here again.
I called her afterwards asking why she cancelled it and she said "you said you might come, we're not going to wait around for someone that MAY or MAY not come" which I understand, but I made sure I confirmed that we would be there before I hung up, and she just cancelled it and didn't even tell us anything? She told us once we got there.She was giving a lot of attitude as well, if she picked up and apologized it would've been fine but she was just giving a lot of attitude, and being unprofessional why be a receptionist if you don't know how to communicate with people? ( I called prior to ask if we could push the appointment later about 15 minutes, because something came up) Her name is Sophie.
Huge lack of communication, very unprofessional, & would not come back here again.
Escrita el 4 de junio de 2019
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
I can appreciate this was your perception of what happened. As you said, you called to push your moms 30 minute massage appointment 15 minutes later than when it was scheduled but when we were not able to change the time because the appointment after your moms was booked with another client, we offered to phone and move that client earlier to accomodate your delay. I can imagine your disappointment when this is what we did because you said you might not make the original time, and then you did come at the original time.
We should have been more clear with you while Sophie rearranged the schedule to accomodate your mom.
No one, younger or older than you, deserved the verbal abuse and disrespect you directed at our team last weekend.
Our manager called you Monday morning at 10am to personally communicate with you, but you told her you were sleeping and never called us back.
Escrita el 6 de junio de 2019
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Kendyll W
Hamilton, Canadá34 aportes
ene de 2019 • Amigos
I've been battling frozen shoulder for almost a year now. My physiotherapist has been doing a great job. She recommended I have a massage to help the other affected muscles relax. Well, I was in Calgary and decided to go for it. My sister recommended Apex to me and so we went for our 90-minute massages. I had Jared Isaac. He's young and been doing this for about two years. He was very professional and gave me a really good massage. I left with some bruising but also with a back, neck and shoulders that were more relaxed than they've been for even longer than the frozen shoulder. Then they gave me epsom salts and recommended I take a hot bath when I got home. Well, that was the icing on the cake. My shoulder has been much more flexible ever since then. Wow!! Only improvement would be some suggested exercises/stretches for after I got home.
Escrita el 6 de febrero de 2019
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
faba4
Calgary, Canadá2 aportes
mar de 2018 • Solitario
This was not my first visit to Apex and I tend to go only when there is pain or I have a body ache. This time it was my lower back. Great experience from check in and all the way thru. Highly recommended. Felicity did an awesome job. Will visit again.
Escrita el 16 de marzo de 2018
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
We are grateful you booked your massage treatment with us and that your pain has resolved!
Thank you for your kind words, we truly appreciate your support of our massage clinic.
Escrita el 18 de marzo de 2018
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Barb A
Fernie, Canadá44 aportes
jul de 2017 • Solitario
Upon a friend's recommendation, I've been coming to Apex Massage for over a year now. At first, I tried the massage therapist that my friend saw but have since tried several others. My massages have always been good and I like the location, the parking, the frequent promotions, and the facility itself. This last visit I saw a therapist I'd never seen before - Raegan. She was fantastic! Massage is so personal that it's hard to say what is excellent for me will be excellent for the next person. But that said, it was excellent! She noticed on my file that I like a deeper massage and definitely delivered. It was the exact right balance of deep enough to be therapeutic on my tight muscles but also relaxing and calming for my mental state. I definitely felt much better leaving than I did when arriving and will request her the next time I go back (soon). I'm also buying a gift certificate for a friend to see Raegan as soon as she get's back from a long bike trip.
Escrita el 13 de julio de 2017
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Traveller99ab
Goleen, Canadá122 aportes
dic de 2016 • Solitario
The receptionist seemed not too interested in my possible business, but eventually she decided to accept me as a customer. The massage was OK, but pretty basic and lacked the input of interest in the operation by the masseuse. I will not be returning to this business.
Escrita el 1 de enero de 2017
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Lindsay L
9 aportes
ago de 2016 • Solitario
I was hesitant when my friend recommended Apex but am I so glad I went. I am extremely picky when it comes to massage and I have never been more satisfied! Not only is the building and staff fantastic but the therapists are amazing. I have received better long term relief from my massage at Apex than I have experienced from chiro and physio. The therapists know what they are doing and take the time to listen and understand what you need.
I highly recommend Apex!
I highly recommend Apex!
Escrita el 16 de agosto de 2016
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Thank you Lindsay, we truly appreciate your confidence in our local business and team of registered therapists.
Shelly
Escrita el 17 de agosto de 2016
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Nicole W
Calgary, Canadá1 aporte
mar de 2016 • Solitario
Do not waste your time! The people working here are so unorganized and unprofessional. The time before last, it was 10 minutes after my massage was supposed to start so I re-checked in with one of the two receptionists blabbing away to each other. I was rudely told that my masseuse would be with me shortly. It wasn't a concern for them that 10 minutes of my massage time was already gone even though I'd gotten there early. The masseuse was nice and at least apologized. She hadn't been told I was there apparently. I went back again today, mainly because they're open on Sunday's and I assumed the rude staff and mix up would be a one off. I showed up today for my latest prenatal massage and was again treated like crap. The room was not set up for a prenatal massage and there was no bolster. The masseuse blamed me for not saying it was a prenatal massage when I booked but I very clearly did and considering I'd been there previously for a prenatal massage I didn't understand why I was getting scolded. I requested a bolster to lay on my stomach and the masseuse said she didn't do that so if I wanted a massage I would have to use the side bolster. I agreed to the side, even though it wasn't what I wanted, and waited for more time while I listened to the masseuse and receptionist again blame me for not booking the corrct appointment. Eventually my room was set up with what was supposed to be a side bolster. Instead there were just some sleep pillows for me to lay on. So apparently I wasn't even worth an actual massage bolster. I ended up leaving without getting the massage because I was so disgusted. The receptionist was then extra rude again telling me it was my fault and that they had bolsters. To which the masseuse said she didn't know how to give a massage with the side bolster. This place is a disaster and unless you want messed up appointments and rude staff, stay away!
Escrita el 20 de marzo de 2016
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Ameera L
Vancouver, Canada4 aportes
nov de 2015 • Solitario
I've had a number of massages over the past few years, and living in different cities has made me try out quite a few different places. Apex is by far the best. Not only do you get an excellent professional massage from well trained RMTs, but the atmosphere feels like a spa and not clinical at all.
I had a negative experience once, and after providing feedback about it I was called by the manager and offered another appointment to make me feel better. I know that no matter what, I am guaranteed to come away satisfied and if the massage isn't great, they are very receptive to feedback.
The staff members are friendly and always welcome me back even if I haven't been for awhile. I wish more places were like Apex! I've been going there for almost three years and I tell everyone I know to check it out as well.
I had a negative experience once, and after providing feedback about it I was called by the manager and offered another appointment to make me feel better. I know that no matter what, I am guaranteed to come away satisfied and if the massage isn't great, they are very receptive to feedback.
The staff members are friendly and always welcome me back even if I haven't been for awhile. I wish more places were like Apex! I've been going there for almost three years and I tell everyone I know to check it out as well.
Escrita el 2 de noviembre de 2015
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
kahht
Calgary, Alberta, Canada30 aportes
sept de 2015 • Solitario
I've been going to Apex Massage bimonthly for 2 1/2 years now. I had tried several places downtown before settling on Apex and have been really happy. I've consistently been impressed with the quality of massages. I really like that there is virtually no pressure to re-book, and especially no pressure to re-book with the same therapist.
I've tried several of the therapists and found a range of skill from average to excellent. They offer a few different techniques, which is great. I've always felt really good after a massage and find them, for the most part, responsive to my specific needs.
I also find the therapists not terribly chatty, or at least able to gauge how much I want to chat. Personally, I like a quiet massage where I can be lost in my own thoughts and I've always received that at Apex.
A few times they've even followed up to provide additional stretches that I can do at home. I really like that extra time and thought they put into me and that they care that I get feeling better.
I saw some other reviews bringing up the music. Most of the time I'm treated to some contemporary acoustic music (AAA style), usually I recognize a few of the tracks and I really like that. I'm not a big fan of "spa music", which I find cheesy. I was only there once when they were playing something I didn't like and the therapist changed the music for me without any complaint.
The price is a bit higher than other places, which isn't great, but obviously it doesn't bother me enough to switch. If you subscribe to their newsletter, they send out discounts from time to time so it's not always shy of a $100 bill.
It's rather close to where I live in Sunnyside. I like to take the train to Banff Trail station and it's a short walk from there, although not always so pleasant if it's raining or snowing that day. They don't have any bike locks, unfortunately.
I usually do massages when I have a weekday off, so I haven't had any issues booking. I've had several days where I've called when they open and been able to get a massage in a couple hours. If I plan on going on a weekend or evening, I try to book a week ahead of time and have never had problems. They always seem really accommodating, patient and helpful.
I've tried several of the therapists and found a range of skill from average to excellent. They offer a few different techniques, which is great. I've always felt really good after a massage and find them, for the most part, responsive to my specific needs.
I also find the therapists not terribly chatty, or at least able to gauge how much I want to chat. Personally, I like a quiet massage where I can be lost in my own thoughts and I've always received that at Apex.
A few times they've even followed up to provide additional stretches that I can do at home. I really like that extra time and thought they put into me and that they care that I get feeling better.
I saw some other reviews bringing up the music. Most of the time I'm treated to some contemporary acoustic music (AAA style), usually I recognize a few of the tracks and I really like that. I'm not a big fan of "spa music", which I find cheesy. I was only there once when they were playing something I didn't like and the therapist changed the music for me without any complaint.
The price is a bit higher than other places, which isn't great, but obviously it doesn't bother me enough to switch. If you subscribe to their newsletter, they send out discounts from time to time so it's not always shy of a $100 bill.
It's rather close to where I live in Sunnyside. I like to take the train to Banff Trail station and it's a short walk from there, although not always so pleasant if it's raining or snowing that day. They don't have any bike locks, unfortunately.
I usually do massages when I have a weekday off, so I haven't had any issues booking. I've had several days where I've called when they open and been able to get a massage in a couple hours. If I plan on going on a weekend or evening, I try to book a week ahead of time and have never had problems. They always seem really accommodating, patient and helpful.
Escrita el 15 de septiembre de 2015
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
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Preguntas frecuentes sobre Apex Massage Therapy
- Apex Massage Therapy está abierto:
- lun - vie 09:00 - 21:00
- sáb - dom 09:00 - 19:00
- Hoteles cerca de Apex Massage Therapy:
- (0.33 km) Bow River House
- (0.51 km) ⭐Modern House⭐Steps to FMC & Bow River⭐Mins to DT
- (1.71 km) Best Western Plus Village Park Inn
- (1.89 km) Hampton Inn & Suites By Hilton Calgary- University Northwest
- (3.47 km) Hotel Arts Kensington
- Restaurantes cerca de Apex Massage Therapy:
- (0.05 km) Lazy Loaf & Kettle
- (0.14 km) Avatara Pizza
- (0.07 km) LICS - Leavitt's Ice Cream Shop
- (0.06 km) Oriental Palace
- (2.27 km) The Himalayan