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Atranos Fantasy Hotel

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Axum Etiopía
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N.º 4 de 8 hoteles en Axum
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Axum Etiopía
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RRuk2011 escribió una opinión (abr. 2020)
Londres, Reino Unido100 aportes66 votos útiles
one good meal, the other was average. Good around the pool area. BUT: no leadership in the hotel, they couldn't even get us a taxi. Very poor service. They rely on the fact that the facilities of the hotel, which look good. "No sense of design" another guest said - I agree
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Fecha de la estadía: marzo de 2020
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Jessica R escribió una opinión (abr. 2020)
72 aportes19 votos útiles
This hotel is over the top--someone with money but no design sense has built and decorated a ridiculous hotel. It is not 5 stars! The rooms were overpacked with useless furniture (couldn't even get to the balcony door). The A/C was a room unit which was so loud you couldn't sleep. Service in the and restaurant is terrible, as was the food. Someone belly flopped in the pool in front of me, splashing me and my electronics. The staff laughed instead of offering a towel (or a free drink!); is that what passes for customer service in Ethiopia?? I sat out on the pool deck for HOURS and no one came to take a drink order. I guess they don't care about making money or serving their customers. Also didn't have a credit card machine--no hotel should call itself "international" without the ability to take credit cards. Way to expensive for what passes as the nicest hotel in Axum.
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Fecha de la estadía: febrero de 2020
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Cherie B escribió una opinión (mar. 2020)
Sacramento, California67 aportes14 votos útiles
We stayed when the hotel had been opened only 9 days. It opened on February 14, 2020. The rooms were beautiful with all the 5 star luxuries (including universal plugs- yeah!). The room had a balcony - but it looked over a back alley. The idea of it was nice, but it would have been better to have a room facing the pool. The staff was especially well trained, despite how new it all was and I want to especially thank Amanuel for his kind help and Senaii with her happy bright smile who served us at lunch and breakfast and remembered every detail. The spa was very nice - but what I really enjoyed were the complimentary message chairs in the hotel reception area. I loved them so much, I'm going to order a pair for myself. The pool area is just such an escape from the streets of Axum and we had fun in these gliding shaded booths where we had pool-side lunch and drinks. The restaurant tables and chairs were made out of varnished natural-shaped wood and were unique making for a warm and inviting setting. The complimentary breakfast was a great spread and the Italian pasta dishes we had at lunch were fabulous. So much thought went into this hotel experience, I just have to congratulate the owners for getting it opened in fantastic style.
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Fecha de la estadía: febrero de 2020
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EtiopíaTigray RegionAxum
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