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The Azalea Inn Bed and Breakfast

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Ubicación
Limpieza
Servicio
Relación calidad-precio
Servicios del establecimiento
Estacionamiento gratis
Wi-Fi pública
Internet de alta velocidad gratuito (WiFi)
Acceso para discapacitados
Características de la habitación
Habitaciones para no fumadores
Es bueno saberlo
ESTILO DEL HOTEL
Pintoresco
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43Se recomienda disponer de un auto
Puntaje: 43 de 100
18restaurantesen un radio de 0,5 km
6atraccionesen un radio de 0,5 km
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92opiniones
34fotos
1P y R
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Los propietarios fueron menos que honestos con respecto a un mínimo de 3 noches. Supuestamente, debía haber un mínimo de 3 noches para los asistentes al festival que vienen a Banner Elk, NC. Hice nuestras reservas el 11 de junio de 2018 por 2 noches a una tarifa de $ 145. 00 por
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Respuesta de The_Azalea_Inn, Manager de The Azalea Inn Bed and Breakfast
Respondida el 25 de oct. de 2018
Randolph, We are so happy that you took the time to leave these remarks online; although, we are wondering why you would not have brought up any of these issues up with the InnKeeper during your stay. You had three days to bring up these issues and they could have certainly been addressed at that time. We noticed that you also stayed in one of our beautiful, newly renovated rooms with a private porch and we can only assume that you enjoyed your room. Yes, for the Woolly Worm Festival we required a 3-night minimum stay. Missy is not the owner. She was following instructions and was not dishonest with anyone. We do recognize that several guests made previous arrangements far in advance and had different rates when the past owners were in place. We are in the midst of creating new rates and procedures for big event weekends that will work better for all guests. We do not promote French cuisine for breakfast anywhere on our website or in our marketing. The butter croissant buns are freshly toasted every day and there are never any leftovers put out. The quiches are hand-made made by Molly's kitchen and are baked fresh daily. We have received so many compliments for our delicious breakfast. We have tried to brew pots of coffee in the past, but most guests have told us that they prefer the organic Keurig because it is hot on demand. We understand that the Woolly Worm festival ended badly for so many with the terrible storm. We felt so sad for so many! We look forward to successful Woolly Worm Festival next year and we welcome you back with open arms. Thank you so much for the feedback. We welcome the opportunity to make improvements.
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Me gustaría comenzar diciendo que esta es la primera vez que me tomo un tiempo para escribir una reseña en Trip Advisor. Como mi esposo y yo somos viajeros frecuentes, familiarizados con hoteles, alquileres de casas, bed and breakfast, complejos turísticos y cruceros, sentí que e
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Respuesta de The_Azalea_Inn, Manager de The Azalea Inn Bed and Breakfast
Respondida el 25 de oct. de 2018
Thank you so very much for taking the time to leave such a lengthy letter. However, I do wish that you would have taken 2 minutes during your stay to bring these issues up with the InnKeeper. Yes, we do ask if our guests will be participating in the breakfast program. We prepare different local uncured meats, locally made quiches and fresh cut fruit daily. We attempt to get a head count for breakfast in order not to have waste. Many skip breakfast in order to hit the hiking trails early or make a t-time on the golf course. We offer quite a large selection of breakfast foods and many find it perfect for 1 or 2 days. We are sorry that it was not enough for you and we appreciate your thoughts. We have attempted to put out pots of coffee in the past but most of our guests prefer the organic Keurig as it is hot on-demand. Guests can also help themselves throughout the day. We always have a big bowl of complementary fresh organic fruit, coffee, tea and hot chocolate offered throughout the day for all of our guests. I am so sorry to hear that your trash was not picked-up on one of your days. I have addressed the trash issue that you encountered with our housekeeping staff. We have been training new staff lately and I know that it was an unintentional over-site. We are always making improvements so we greatly appreciate your thoughts. We hope to see you in the future.
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Aprendí algo el fin de semana pasado, ¡no quiero quedarme en otro ser y ser si así es como son!
Mi amigo y yo llegamos a este lugar pensando que esta era la mejor ubicación y para tener una gran experiencia.
Estábamos a nuestro lado entrando en la primera noche allí. Nuestra habi
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Respuesta de The_Azalea_Inn, Manager de The Azalea Inn Bed and Breakfast
Respondida el 25 de oct. de 2018
Thank you so much for taking time to bring these things to our attention. However, if you had brought these things up during your stay, they could have been easily and quickly addressed. For instance, an open window...a breeze...wanting extra towels. These things are easy to fix if you just let someone know. We are here to serve our guests and are honored to take care of any requests as they are made. We appreciate your nice compliments about the breakfast. Yes, our organic juice is freshly squeezed and it is delicious. And our meats are all local, uncured and smoked. The sausage that you said was burned was actually caramelized not burned. And yes, the butter croissants are buttery. Our muffins and quiches are locally made, not store-bought. Guests often-times naturally bring their plates to the kitchen as we have a very relaxed atmosphere especially when we are not fully booked. But I do not believe that anyone asked you to scrape your plates into the trash or stack your plates. We welcome all of our guests to enjoy our furnished common spaces in the Inn, like the family room and furnished gazebos. Again, thank you for both your compliments and comments as we are always looking to make improvements.
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Nos alojamos aquí para un fin de semana de boda familiar.
Nos dijeron que tenemos que pedir toallas limpias, que entiendo. Pero no deberíamos tener que pedir toallitas limpias a diario. También se nos informó que tendríamos que contactarnos con la señora de la limpieza para solic
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Respuesta de The_Azalea_Inn, Manager de The Azalea Inn Bed and Breakfast
Respondida el 25 de oct. de 2018
Thank you so much for both your compliments and comments. I have addressed your concerns and thoughts with the staff as we are always looking to make improvements. We are getting very close to having all of our renovations completed and look forward to having you stay with us again in the future.
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Disfrutamos de una estancia de fin de semana. El desayuno era delicioso y los nuevos propietarios Cheff Missy y Thomas son muy amables y hicieron que nuestra estancia fuera especial. Tenían productos de calidad de aseo, sábanas y limpias habitaciones renovadas. Están abriendo un
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Respuesta de The_Azalea_Inn, Manager de The Azalea Inn Bed and Breakfast
Respondida el 25 de oct. de 2018
Thank you so much for the wonderful compliments. We appreciate your generosity and business and look forward to seeing you again in the future.
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Anterior
Categorías de álbumes
Todas las fotosViajeroHabitación y suiteComedor
Crust and mold on showerhead. Cleaned it as best I could.
Dirty knife in the cutlery drawer...yech.
View of front porch of Fox
Main bedroom area
Two story cottage
Anterior
12
Is it possible to pay for a room for the month the date would be December 13 through January 9 i will be working at sugar mountain ski resort and am looking for a place close by
You should give them a call and ask. It probably depends on whether they have availability during that time (you can more than likely check that on their website). They are great folks!
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11
RANGO DE PRECIOS
US$ 182 - US$ 195 (Basado en tarifas promedio para una habitación estándar)
UBICACIÓN
Estados UnidosCarolina del NorteNorth Carolina MountainsBanner Elk
CANTIDAD DE HABITACIONES
11
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