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The Heights Hotel

Información
Ubicación
Limpieza
Servicio
Relación calidad-precio
Certificado de Excelencia
Servicios del establecimiento
Servicio de habitación
Estacionamiento gratis
Restaurante
Gimnasio / Sala de entrenamiento
Bar/Salón
Internet gratis
Acceso para discapacitados
Desayuno incluido
Limpieza en seco
Salas de reuniones
Centro de negocios con acceso a Internet
Servicio de lavandería
Salón de banquetes
Salas de conferencias
Hotel para no fumadores
Desayuno disponible
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Características de la habitación
Habitaciones para no fumadores
Habitaciones para familias
Habitaciones aptas para discapacitados
Es bueno saberlo
ESTILO DEL HOTEL
Gran vista
CATEGORÍA DEL HOTEL
Ubicación
Vista completa
57Se puede recorrer bastante a pie
Puntaje: 57 de 100
27restaurantesen un radio de 0,5 km
15atraccionesen un radio de 0,5 km
Opiniones y más
758opiniones
272fotos
5P y R
0consejos sobre habitaciones
Calificación de viajeros
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  • 51
  • 23
Época del año
Tipo de viajero
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Todo el mundo te dirá que las vistas desde el restaurante bistro) (lo siento, son geniales. Y que las vistas desde las habitaciones son no (y esto es cierto). Pero el personal no es particularmente amable y los diversos administradores de vestimenta y actúan como guardianes de la
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Respuesta de theheightsportland, Guest Relations de The Heights Hotel
Respondida el 31 de jul. de 2017
Thank you for your feedback, we'd like to respond to some of your comments. Whilst the hotel was built a while ago, we have kept all facilities up to date. In fact, we have an ongoing programme of maintenance which helps ensure that this remains the case. We don't agree with your comments about our staff resembling prison workers, and pride ourselves on a professional appearance which is relevant for the department in which they work. Fortunately, your comments about the area of Weymouth & Portland having 'nothing going for them' are far from true. With so many places to visit on Portland, it is now a destination in its own right. There are three lighthouses, three museums, farms, wildlife centres, exhibitions, beaches, shops, nature reserves, cultural attractions and even a superb selection of Visitor Information available 365 days a year. What's more, with the other attractions coming soon, including Jurassica and MEMO to name just two, Portland will be undoubtedly on the world's stage once more! We look forward to welcoming you back soon.
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Nos alojamos en una habitación deluxe para dos noches en una cena, cama y desayuno paquete.
Nuestra habitación estaba en la planta baja. No había vista (un poco de aparcamiento y otro edificio), pero nos hicieron conscientes de esto en reserva de la página web, así que no nos esp
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Respuesta de theheightsportland, Guest Relations de The Heights Hotel
Respondida el 30 de jul. de 2017
Thank you for your comments, we truly appreciate your feedback. At The Heights we strive to exceed our guests' expectations, with your stay being no exception. We are delighted that your recent stay was an enjoyable one, and certainly look forward to welcoming you back soon. Be sure to call us for the best rates every time! Cheaper than on-line. See you soon!
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+5
Reservamos una estancia de 2 noche para visitar a un amigo que vive cerca de este. Reservamos una habitación Deluxe con baño, basándose en la vista de la fotos restaurante. Podían haber sido Boy más equivocados! El estar y ser tiene un gran aparcamiento de fácil acceso. La recepc
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Respuesta de theheightsportland, Guest Relations de The Heights Hotel
Respondida el 27 de jul. de 2017
Thank you for your feedback. We'd like to respond to some of your comments. We are sorry that you felt your email to us was dismissed. We feel that we have certainly answered your complaint, and would like to publish our response that we sent to you, for the benefit of future guests: Whilst the hotel was indeed constructed a while ago, we are proud to have kept all facilities up to date. We don't agree with your comment about the hotel being a B&B. At The Heights, we strive to exceed our guests' expectations. In order to do this, we rely on guests notifying us of any concerns at the time of stay, to enable a swift resolution. We are sorry that you were disappointed with your first room, but pleased that you offered us an opportunity to rectify this for you, with the offer of an alternative. This is something we couldn't see any mention of in your TripAdvisor review, so thought it important to advise potential guests that this was something we did resolve for you. Our spectacular view from the first floor (as you experienced) is available for all our guests, but sadly not available from the rooms. Nor do we advertise as having rooms with views. We appreciate that all tastes in décor and furnishings differ, so striking a balance for this is often difficult. However, we have a constant rolling programme of upgrades and improvements and will consider your comments to accommodate some of your suggestions for the future. The rates charged for accommodation are always in-line with the local area and season, we believe we offer good value for money on this basis. We are delighted that you enjoyed breakfast, with the breath-taking view to wake up with, there’s no better place to enjoy it. Thank you for taking the time to write to us with your concerns, I am sorry we did not meet your expectations on this occasion. Thanks again for staying at The Heights.
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Este fue reservado por nuestro hijo e hija como una sorpresa una comida con nuestros amigos y una estancia de una noche en el hotel para mi esposa y yo. La comida era de cinco estrellas, la habitación estaba bien, pero quizás habría mejorado si te quedas más tiempo. El desayuno h
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Respuesta de theheightsportland, Guest Relations de The Heights Hotel
Respondida el 27 de jul. de 2017
Thank you for your comments, we appreciate your feedback. we are delighted that your recent stay was an enjoyable one, and look forward to welcoming you back to The Heights again soon.
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Mientras que la ubicación y las vistas eran geniales, el hotel es más como un motel. Las habitaciones lúgubres antiguo necesita para actualizar. Ventanas en la planta baja no cerraban. Personal tenía varias errores de comunicación con el agente de viajes y parecía tener dificulta
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Respuesta de theheightsportland, Guest Relations de The Heights Hotel
Respondida el 23 de jul. de 2017
Thank you for your feedback. We apologise for any inconvenience caused during your recent stay at The Heights. We always encourage real-time feedback, and had we known at the time of your stay regarding any concerns, it would have been a pleasure to assist. Whilst we don't agree that our rooms are 'dingy', we would have been pleased to offer an alternative room if available. Thanks again for staying with us, and we look forward to welcoming you back soon.
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Anterior
Categorías de álbumes
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Foto proporcionada por la gerenciaThe Heights Hotel
Twin Room
Foto proporcionada por la gerenciaThe Heights Hotel
Deluxe room
Foto proporcionada por la gerenciaThe Heights Hotel
Deluxe Room
Patio area outside room
View from patio door
Anterior
1234568
Hello there has anyone used this for a wedding what to know how it was thanks
Hi, thanks for your enquiry. If you'd like to call us directly, we may be able to assist you further. We're on: 01305 821361. Thanks.
0 votos
Is the hotel dog friendly?
Hello, Thank you for your email. We do not allow dogs into the Hotel.
0 votos
Do any of the rooms have views over the ocean? Thankyou
Hi, thanks for your enquiry. Unfortunately, due to the way the hotel was constructed, none of our rooms have any sea views. However, breath-taking views are only moments away in our Bistro, where you can see the Jurassic Coast and Chesil Beach in all its glory. Hope this helps.
2 votos
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Does the hotel have a spa & pool? Sauna jacuzzi?
No pool Sadie. However, great rooms at great rates and nearby pools available at local leisure centres. Thanks for the question.
0 votos
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Does 'wheelchair access' mean access to all areas, fully accessible bedroom with wide doorways, big bathroom with either wet room or roll in shower?
Hello, thanks for your enquiry. We do have wheelchair access throughout all public areas of the hotel. There's a lift from the ground floor to the bistro, bar and coffee shop. Whilst we do have several larger rooms available, we do have one particular room, which benefits from a wider than average door with two spyholes (different heights), easy to manoeuvre bedroom, extra space in the room. Large - open outward door to the bathroom, roll-in shower, accessible handrails and other facilities to make a guest's stay more enjoyable. Our team will be on-hand 24hrs to anyone who may require advice or assistance during their stay. If you'd like to book, we'd be pleased to assist you. Please call for further information.
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AnteriorSiguiente
11
RANGO DE PRECIOS
US$ 87 - US$ 190 (Basado en tarifas promedio para una habitación estándar)
TAMBIÉN CONOCIDO COMO
heights hotel isle of portland
UBICACIÓN
Reino UnidoInglaterraIsle of Portland
CANTIDAD DE HABITACIONES
66
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