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Wilderness at the Smokies Resort

Resumen
1424 Old Knoxville Hwy, Sevierville, TN 37876-1358 Ver en el mapa
Nombre/dirección en idioma local
SERVICIOS
Internet gratis
Estacionamiento gratis
Desayuno disponible
Aire acondicionado
Piscina
Hotel para no fumadores
Restaurante
Alojamiento de 3.5 estrellas
Información
Categoría del hotel
Servicios del hotel
CARACTERÍSTICAS DEL HOTEL
Piscina
Servicio de habitación
Estacionamiento gratis
Restaurante
Gimnasio / Sala de entrenamiento
Internet gratis
Bar/Salón
Acceso para discapacitados
Actividades infantiles (Ideal para niños / familias)
Aire acondicionado
Bañera de hidromasaje
Centro de negocios con acceso a Internet
Desayuno disponible
Hotel para no fumadores
Lavandería de autoservicio
Microondas
Minibar en la habitación
Personal multilingüe
Piscina al aire libre
Piscina climatizada
Piscina cubierta
Salas de conferencias
Salas de reuniones
Salón de banquetes
Servicio de lavandería
Servicio de traslado
Frente al mar
Spa
Internet de alta velocidad gratuito (WiFi)
Desayuno incluido
Tipo de hotel
Familia
Tipos de habitación
Suites, Kitchenette, Habitaciones para no fumadores, Habitaciones para familias
Categoría del hotel
Tipo de hotel
Familia
Tipos de habitación
Suites, Kitchenette, Habitaciones para no fumadores, Habitaciones para familias
Cantidad de habitaciones
713
Rango de precios
US$ 127 - US$ 281 (Basado en tarifas promedio para una habitación estándar)
también conocido como
Wilderness At The Smokies Hotel Sevierville
Ubicación
Estados Unidos > Tennessee > Sevier County > Sevierville
Cerca
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Opiniones y más
3.111opiniones
1.271fotos
90P y R
0consejos sobre habitaciones
Calificación de viajeros
  • 995
  • 955
  • 506
  • 319
  • 336
Época del año
Tipo de viajero
Idioma
  • Filtrar
  • español
Mostrar opiniones que mencionen
Estas opiniones se traducen automáticamente del inglés. ¿Querés ver las traducciones automáticas?
Nos alojamos en la naturaleza, y han estado allí varias veces a lo largo de los últimos dos años. Somos abuelos de seis, viajeros frecuentes, críticos de Tripadvisor, y dueños de negocios. El parque es un lugar divertido para los niños, pero en general se necesita muchas mejoras.
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Respuesta de WATS1424, Manager de Wilderness at the Smokies Resort
Respondida el 27 de sep. de 2017
The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that are doing very well, so please accept our sincerest apologies for the issues you had on your recent stay with us. I want to take this time to assure you that the Directors and Managers of the resort and I have discussed your survey. Our goal is to use each of our guest’s comments and feedback to assist us in the training our staff and the continual improvement our services and facility. Our hope is you will give us another opportunity to regain your confidence and re-earn your business in the future. Thank you; Mario Plasencia Executive Director of Rooms Division
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Servicio excelente. Cuatro de nosotros fuimos a mí (ciudadano senior), mi hijo y dos nietas. Las habitaciones eran excelentes, con juego de café, etc. - dos camas de matrimonio, y una sección con literas. Todo estaba muy limpio. . Pedir alojamiento en la sección parque acuático.
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Respuesta de WATS1424, Manager de Wilderness at the Smokies Resort
Respondida el 27 de sep. de 2017
The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that are doing very well. We share all comments with our Directors and Managers who, in turn, utilize the guest feedback to assist in the continual training of the staff as well as improvement of our services and facility. We are pleased to hear that you and your family had such a great stay and we look forward to having you come back and enjoy our resort. Please visit our web-site often for news on specials and new additions at the Wilderness Resort. Thank you; Mario Plasencia Executive Director of Rooms Division
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Pues nos hemos quedado más de una docena de veces en el Wilderness en Wisconsin, que era mucho más pequeña de lo que puede esperar y el servicio no es tan bueno. Nuestra habitación no se limpió durante nuestros cinco días allí. Cuando llamamos, nos trajo toallas limpias y basura
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Respuesta de WATS1424, Manager de Wilderness at the Smokies Resort
Respondida el 27 de sep. de 2017
The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that are doing very well, so please accept our sincerest apologies for the issues you had on your recent stay with us. I want to take this time to assure you that the Directors and Managers of the resort and I have discussed your survey. Our goal is to use each of our guest’s comments and feedback to assist us in the training our staff and the continual improvement our services and facility. Our hope is you will give us another opportunity to regain your confidence and re-earn your business in the future. Thank you; Mario Plasencia Executive Director of Rooms Division
Leer más
Fuimos durante la última semana de julio de 2017. Las instalaciones ofrecen varias cosas para familias que hacer, parque acuático, sala de juegos, escalada, actividades de cuerdas, arte, etc. Eso es una ventaja. Aunque la semana que fuimos, nos quedamos muy decepcionados con la l
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Respuesta de WATS1424, Manager de Wilderness at the Smokies Resort
Respondida el 27 de sep. de 2017
The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that are doing very well, so please accept our sincerest apologies for the issues you had on your recent stay with us. I want to take this time to assure you that the Directors and Managers of the resort and I have discussed your survey. Our goal is to use each of our guest’s comments and feedback to assist us in the training our staff and the continual improvement our services and facility. Our hope is you will give us another opportunity to regain your confidence and re-earn your business in the future. Thank you; Mario Plasencia Executive Director of Rooms Division
Leer más
Fuimos por dos noches a principios de julio. El parque está limpio y ofrece un montón de actividades. Nuestros nietos nos encantó. Recomendaríamos este divertido parque acuático lleno como amable. Las habitaciones eran pequeñas pero estaban limpias y tenían un rango micro y peque
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Respuesta de WATS1424, Manager de Wilderness at the Smokies Resort
Respondida el 27 de sep. de 2017
The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that are doing very well. We share all comments with our Directors and Managers who, in turn, utilize the guest feedback to assist in the continual training of the staff as well as improvement of our services and facility. We are pleased to hear that you and your family had such a great stay and we look forward to having you come back and enjoy our resort. Please visit our web-site often for news on specials and new additions at the Wilderness Resort. Thank you; Mario Plasencia Executive Director of Rooms Division
Leer más
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Categorías de álbumes
Todas las fotosViajeroHabitación y suitePiscina y playaComedorÁreas familiares y de juego
Coffee anyone? Gummy leftovers at no extra charge.
Clean towel when we checked in? Or no so clean towel!
Crumbs on refrigerator, the door was stuck closed from sticky residue.
Can you guess when this was cleaned last? Me either.
Foto profesional encargada exclusivamente por TripAdvisorWilderness at the Smokies Resort
The Studio Suite at the Wilderness at the Smokies Resort
Anterior
Do any of the slides have a weight limit?
I am sure they do, your best source is probably to contact the resort directly
0 votos
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I am reading a lot of very negative comments that were made recently. I’m a little nervous about this place. Has anyone been there recently that can tell me about the indoor water park, accommodations etc? TIA
I stayed there in April..wouldn't stay there again given the quality of the experience versus the price we paid. It wasn't a roach motel so if you're afraid of that sort of thing, it wasn't that bad. It was however, expensive, loud at night and we encountered several rude staff and guests during our stay. The kids enjoyed the indoor water park well enough.. But given the price we paid to stay there, the overall experience didn't really justify the prices they charge for everything there. Food there is expensive for sub-par quality. $40 plus tip for a terrible skimpy breakfast for two adults and "kids eat free" If you do go I'd eat elsewhere.
5 votos
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We will be staying on October 25th for one night. Will the inside water park and slides be open? TIA.
They are open year round!!
1 voto
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We will be staying on October 25th for one night. Will the inside water park and slides be open? TIA.
No.however the indoor water park will be open
1 voto
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October 13th What will be open? What will be close?
I am here now and yes the indoor slides are closed still and will be all weekend.
0 votos
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