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Opinión sobre el Oakerthorpe Manor

The stunning Manor building from the garden
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The stunning Manor building from the garden
The lounge is large and airy - with bells to order your tea! The games room with pool table and quiz machine
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Muy bueno
54 opiniones
The stunning Manor building from the garden
The lounge is large and airy - with bells to order your tea!
The games room with pool table and quiz machine
The gold room has a bath with a view over the garden
The dining room can comfortably seat 24 people
The Well Equipped Kitchen has the Original Servant Bells
The first floor bathroom - contemporary and luxurious style
The garden bedroom on the first floor has views over the garden
The Master bedroom luxurious and spacious
The drawing room is large and opens directly onto the lawn
The hallway and stairway showing the original carved staircase
The Manor is full of original features
The master bedroom en-suite has matching sinks
The master bedroom en-suite has Victorian bath and large shower
The master bedroom in red and gold - luxurious and spacious
The master suite has stunning views of the grounds
The dining room is a great space for a celebration!
The bedrooms are large, light and airy
The games room has oak panelling for a club room feel
The entrance door has the original Victorian door bell and glass
The Manor House from the grounds - large and imposing
The drive down to the Manor from the gates
The Manor and lawn from the grounds
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Descripción general
Casa antigua -
8 dormitorios, 5 baños, duermen 17
South Wingfield, Derbyshire, Inglaterra

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Muy bueno - basado en 54 opiniones
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Voyage724...
1 opinión
Escribió una opinión el 1 de agosto de 2017 para una estancia en junio de 2017
Esta opinión ha sido traducida de forma automática desde el inglés ¿Qué es esto?
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Su edad 35-49
¿Le recomendarías este hotel a un amigo?   Sí.
¿Te pareció útil esta opinión?
Esta es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Inicialmente escrita en inglés en www.tripadvisor.co.uk. Ver el original
Respuesta de la dirección
2 ago 2017
Thank you for taking the time to leave us a review - I'm glad that you found our recommendations helpful and that your party enjoyed all of the features of the Manor. We would love to welcome you again; do get in touch directly when you are ready to make another booking!
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Brooks94
Newbury, Reino Unido
Crítico de nivel 2
9 opiniones
common_n_hotel_reviews_1bd8 4 votos útiles
Escribió una opinión el 18 de julio de 2017 para una estancia en junio de 2017
Esta opinión ha sido traducida de forma automática desde el inglés ¿Qué es esto?
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¿Le recomendarías este hotel a un amigo?   No.
¿Te pareció útil esta opinión?
Esta es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Inicialmente escrita en inglés en www.tripadvisor.com. Ver el original
Respuesta de la dirección
1 ago 2017
Thank you for taking the time to leave a review; we do our utmost to ensure that our guests enjoy their stay and encourage guests to contact us immediately should they encounter any issues. We provide several contact numbers to this end. As explained during the show-around at the beginning of your stay, windows are fitted with window locks for safety and the location of the key to these locks is pointed out to guests. The chimneys were swept at the beginning of March; unfortunately, however, since the sweep’s visit and without our knowledge a bird had decided to nest up there! As I explained on arrival, an electrical issue meant that the front hallway lights did not work and that lamps had been provided as we felt that an electrician working during your stay would be an intrusion; if, however, you had requested it, it would have been possible to call an electrician to come out the same day. The television is connected to a Freeview box with signal booster which provides a variety of channels; although this is explained on show-round, in light of your comments we have now revised our Guest Information Pack so that the information is provided in writing. I am sorry that you were unaware that people were moving in – as I explained, the Gate Lodge is not connected to the Manor and, as such, we have no control over the comings and goings of the residents – I was led to believe, however, that the removers were delivering their final load when your party arrived at 3pm and so was unaware that a van was parked for most of the day. I have asked the Housekeeper to ensure that all pool balls are replaced in their box and that pool balls, chalk, replacement cue tips etc are placed on the table once it has been cleaned, so that they are easily accessible. I have taken note of your comments about the surface of the pool table and am arranging for an expert to see how the surface can be improved. Once again, thank you for your input.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Dan M
South Normanton, Reino Unido
Crítico de nivel 2
5 opiniones
Escribió una opinión el 21 de mayo de 2017 para una estancia en mayo de 2017
Esta opinión ha sido traducida de forma automática desde el inglés ¿Qué es esto?
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Su edad 25-34
¿Le recomendarías este hotel a un amigo?   Sí.
¿Te pareció útil esta opinión?
Esta es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Inicialmente escrita en inglés en www.tripadvisor.co.uk. Ver el original
jodup39
Cheltenham
Crítico de nivel 4
39 opiniones
5 opiniones sobre hoteles
common_n_hotel_reviews_1bd8 39 votos útiles
Escribió una opinión el 2 de mayo de 2017 para una estancia en abril de 2017
4
personas encontraron esta opinión útil.
Esta opinión ha sido traducida de forma automática desde el inglés ¿Qué es esto?
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¿Le recomendarías este hotel a un amigo?   No.
¿Te pareció útil esta opinión?
Esta es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Inicialmente escrita en inglés en www.tripadvisor.co.uk. Ver el original
Respuesta de la dirección
9 may 2017
We welcome all genuine feedback as this enables us to ensure the best possible experience for our guests. Before responding to each of your points can I first explain that the damages deposit is charged due to the age of the property and the fact that many fixtures and fittings are difficult or impossible to replace - such as the heritage paintwork/plasterwork and antique fire irons that were damaged during your stay. In accordance with the booking contract we are within our rights to withhold the whole amount so I think £60 is quite a reasonable sum. We also state that the damages deposit will be refunded approximately two weeks following the stay so I dispute your assertion that your friends are 'struggling to recover their deposit'; I also find it strange that I received no complaints from the booker during or after your stay, since I always give guests my personal mobile number in case of need.

To answer your points: The Holiday Lettings website and our booking contract clearly point out the proximity of the railway line; however most guests are happy to allow their children to play on the lawn directly outside the French doors leading from the Drawing Room.

During the induction tour of the property, the location of the pond and the fact that it is not fenced off are mentioned. Guests are told about operation of the heating system and location of the escape ladder which can be used to exit the upper floors should this be necessary.

Both the booking contract and the induction tour point out that only seasoned timber and coal should be burned in the fireplaces and guests are told where they can purchase more if they use up the supply we provide; pine cones and green wood gathered in the grounds are going to smoke but clearly not that much as the smoke alarms were not triggered - you may not have noticed them as they are discreet and hard-wired.

We try to maintain the period feel of the building where possible so the furniture is not brand-new shiny Ikea, I'm afraid! All of the beds have mattress protectors which are replaced with the linen for every booking; I will personally check the beds as the Housekeeper has not reported anything to me. Perhaps you would be good enough to let me know which furniture is broken as I have been unable to locate it.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Gemmakemp...
1 opinión
Escribió una opinión el 28 de noviembre de 2016 para una estancia en octubre de 2016
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¿Te pareció útil esta opinión?
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Inicialmente escrita en inglés en www.tripadvisor.co.uk. Ver el original
Respuesta de la dirección
7 dic 2016
Thank you for taking the time to leave us such a great review. We are really glad that you enjoyed your stay and look forward to welcoming you back next year!
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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