Dear Jorge,
I would like to seize this opportunity to thank you very much for the time you spent to write your valuable review on Tripadvisor regarding your stay at Hilton Taba Resort & Nelson Village.
Hilton Taba is a five star resort with five star facilities, restaurants, bars, swimming pools, and varied kids’ and adults’ activities throughout our guest stay.
Hilton Taba team is always keen to give the best service to our guests to ensure they have an enjoyable and memorable stay with us, and our team members always do their best to meet and exceed our guests’ expectations.
We fully understand the nature of your comments. Therefore, we will definitely look into each single point to ensure all our guests are getting the best experience as expected to be.
Thank you once again for your feedback and we are looking forward to welcoming you back in the nearest future to your second home Hilton Taba Resort & Nelson Village to experience the warm welcoming and the best service and hospitality of our team.
In the meantime, if we can be of any assistance, please do not hesitate to contact us on info.taba@hilton.com
Sincerely yours,
Yasser Kamel
Director of Operations