Volvería nunca - Llao Llao Resort

pitmueller
What a dissappointment! Your words are most appreciated though.
Thank you for taking the time to provide feedback. We feel very sorry to hear we did not meet your expectations. We work hard to make our guests feel special.
Guest feedback is so important to us as it allows us to address areas of concern and improve.
We are most sure that it would have been a 5* experience should you have chosen the right room type. There are 12 different room types.
The room you stayed at is located in the historical building named Ala Bustillo after the pioneer of this breathtaking place.
Llao Llao's Bustillo Wing is a national landmark, a powerful historical icon, sharing the grandeur of the art deco period when it was opened, in the latest '30s.
Moreno Wing is the contemporary counterpart, still honouring the Llao Llao concept.
XXI century at its best, space, technology, style, A/C and the beauty of nature.
Needless to say, the kind of room that would have made your stay simply perfect.
We take the chance to tell the readers that it is not jus about the rooms.
Our distinctive buffet breakfast is included in many "bucket lists", as well as the recreational activities, included in the rate, which substantiate the Llao Llao experience.
As of our staff, the attitude is essential. Or the lack thereof, which seems to have been the problem with Verena.
We will ensure your comments are passed on to the F&B department head.
It is painful for us to read you wouldn't recommend us. Just a phrase, the one we strive not to read. Ever.
Our deepest pride lays on our identity, which trascends time. Llao Llao is an experience. To be remembered with happiness and nostalgy.
All our efforts are focused in the constant improvement. Training and conscience. We are sorry you felt it was just an empty intention.
We hope you give us the chance to deliver what you expected to receive.
Please accept our deepest apologies.
Llao Llao Team