Dear fernandogX5057PF,
Thank you for commenting on your stay with us. While we appreciate you mentioning how much you liked our comfortable accommodation with great views, we do hope you will accept our apologies for the parking issues you encountered. We aim to give every guest the exceptional stay they deserve; therefore, we are disappointed this was not your experience. We appreciate your feedback as we are always looking for ways to improve our services. We hope you will return so you can experience our hotel the way you should have on this visit.
Sincerely,
Steve Choe
General Manager