Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. It is unacceptable that you encountered cleanliness issues and maintenance issues with the elevator and air conditioning. Rest assured, we take your comments seriously and will address them promptly with our team to ensure such issues are not repeated.

We are delighted to hear that Suny provided you with excellent service during your stay. We will make sure to pass along your kind words to her.

Your feedback is invaluable to us as we strive to continuously improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve. If you choose to give us another chance, please reach out to us directly, and we will ensure your next stay is nothing short of perfect. Thank you once again for your valuable feedback.

Thank you for taking the time to share your feedback with us. We truly value all forms of input as they help us identify areas for improvement.

We apologize for the inconveniences you experienced during your stay. Rest assured, we are actively addressing the issues you've raised regarding the maintenance of our facilities, including the malfunctioning elevator, which has been a point of concern for us as well. Your safety and comfort are our top priorities, and we are taking steps to ensure such incidents do not occur in the future.

Regarding your comments about our staff, we are disappointed to hear that you found them to be less than accommodating. Providing exceptional service is something we strive for, and we will be addressing this with our team to ensure that all guests receive the warm and friendly hospitality they deserve.

In terms of cleanliness, we understand the importance of maintaining high standards, and we will be redoubling our efforts to ensure that our property meets and exceeds expectations in this regard.

We are glad to hear that you appreciated our prime location, and we hope that despite the challenges you encountered, you were still able to enjoy your time here.

We genuinely value your feedback, and we hope to have the opportunity to welcome you back in the future to show you the improvements we have made based on your comments.

Thank you for taking the time to share your feedback with us. We deeply regret to hear about the challenges you experienced during your recent stay with us. Please accept our sincerest apologies for the issues with the heating system, hot water, and the disruptive noise from the nearby discotheque. Providing a comfortable and peaceful environment for our guests is of utmost importance to us, and it's disheartening to learn that we fell short of meeting your expectations in this regard.

Rest assured, we take your comments seriously and will be addressing these concerns with our team to ensure necessary improvements are made to prevent such occurrences in the future. We understand the importance of a restful night's sleep and a pleasant stay, and we are committed to delivering on that promise.

We genuinely appreciate your valuable feedback as it helps us identify areas where we can enhance the guest experience. We hope that you might consider giving us another opportunity to serve you in the future, so we can demonstrate the improvements we've made based on your comments.

If you have any further feedback or concerns, please do not hesitate to reach out to us directly. We value your patronage and would welcome the chance to regain your trust.