The view from the deck is truly amazing - I can see why they call it Clouds Cabin! Overall we had a nice stay. The owner was one of the most helpful and responsive hosts of all time, he was truly great. He provided super clear instructions on how to get there and we had no problems finding it even without a working GPS. I'd definitely recommend bringing all the provisions you need with you, because making it down that road to pick up something you forgot is not an easy task. The four wheel drive vehicles provided were necessary to make it up the hill for us, we never would have made it in our own car. We used the grill non-stop and didn't have any issues with it.
There were a few areas that I'd recommend as possible areas of improvement, or just things to be aware of:
1. There was only one hand soap in the bathroom, and none in the kitchen. Given that we are in a pandemic, I would have felt much better if more hand soap was readily available and disinfectant wipes were provided. The guest book revealed that someone else had checked out just hours before we checked in. I'm sure the place had been cleaned by a crew before our arrival (although we found someone else's contact lens case on the ground), but it would have given me more peace of mind and shown me that safety precautions were being taken very seriously.
2. The hot tub area was super overgrown with foliage, and not as pictured in the photo. Someone else mentioned this in their review too, and the owner mentioned that it tends to get overgrown quickly in summer (which makes sense). However, we were really looking forward to using this feature and just ended up not really taking advantage as much because it was a little uncomfortable given that it literally backed up into the woods and the bug situation over there was really intense.
3. There are two neighbors immediately to the left and right of you. The location is great because it's smack dab in the middle of Shenandoah, but we weren't totally expecting to have neighbors so close. In positive news, the deck is still very private because of all the trees, which is great - but the neighbors had some people over one day and we could definitely hear them all hanging out all day even if we couldn't clearly see them.
4. The upstairs bedrooms had a musty/moldy smell and aggravated both of our allergies, but it was nothing a little Febreeze (which was provided by the host) couldn't fix.